Thank you for your interest in COTA eLearning.

If your question is not answered here, or you are seeking more details, please contact us.

How do I reset my password?2023-06-19T10:43:31+10:00

You can reset your password by clicking the ‘Login’ button and then clicking the ‘Lost Your Password?’ link.

How to reset your COTA Learning account password

Reset password not working?

If the default password reset function is not working, then you can visit this direct link to reset your password (simply enter your email address to commence):


How can I download my course certificate?2023-06-19T10:44:17+10:00

When logged in to COTA Learning, you can easily download certificates from a few places. The screenshots below show some of these. Please note that some courses may not have certificates for completion.

Download from your ‘My Account’ area:

 How to download your completed course certificate: from account area

Download from within a course:

 How to download your completed course certificate: from within course

Do you have a privacy policy?2021-01-21T06:47:05+11:00

Yes, please see our privacy policy here.

Can I get a refund for a purchased course?2021-01-21T06:46:17+11:00

Sorry, all purchases are final and no refunds will be issued.

What does ‘COTA’ stand for?2021-01-21T06:45:53+11:00

COTA is an abbreviation for Council on the Ageing.

Who runs this website (cotalearning.org.au)?2021-01-21T06:44:54+11:00

COTA Learning is a collaboration between COTA Australia, COTA New South Wales, COTA Tasmania and COTA Victoria, registered charities that represent older Australians.

COTA Learning is managed by COTA Tasmania on behalf of these charities.

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